{"id":14,"date":"2025-03-22T15:22:38","date_gmt":"2025-03-22T15:22:38","guid":{"rendered":"http:\/\/somoud.shop\/?page_id=14"},"modified":"2025-04-12T01:41:00","modified_gmt":"2025-04-11T15:41:00","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/somoud.shop\/index.php\/refund_returns\/","title":{"rendered":"Shipping &#038; Return Policies"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"14\" class=\"elementor elementor-14\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2e48cc64 e-flex e-con-boxed e-con e-parent\" data-id=\"2e48cc64\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-12c4a538 elementor-widget elementor-widget-text-editor\" data-id=\"12c4a538\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\"><h3 class=\"wp-block-heading\">A) Shipping coasts and estimated delivery time<\/h3><p>\u00a0<\/p><h5>From Palestine to Australia:<\/h5><p>Costs: 1000 gm = 30 AUSD<br \/>Estimated delivery time: 1-3 weeks<\/p>\n<h5><br \/>From Palestine to Europe:<\/h5>\n<p><\/p>\n<p>Costs: 1000 gm = 20 ERU<br \/>Estimated delivery time: 2-3 weeks<\/p>\n<p><br \/>**The shipping prices are included within the product price.<\/p>\n<p>\u00a0<\/p><h3>B) Return&amp; Shipping Policy<\/h3>\n<h5>\u00a0<\/h5>\n<h5>1. Return Eligibility<\/h5><ul>\n<li>Items must be returned within 30 days of receipt.<\/li>\n<li>Products must be unused, in original packaging, and with all tags\/labels attached.<\/li>\n<li>Proof of purchase (order number\/receipt) is required.<\/li>\n<\/ul>\n<p>\u00a0<\/p>\n<h5>2. Return Shipping Process<\/h5>\n<ul>\n<li>Customer-Paid Returns: The customer is responsible for return shipping costs unless the return is due to our error (e.g., wrong\/damaged item)<\/li>\n<li>Prepaid Return Labels: For eligible returns, we may provide a prepaid shipping label (cost deducted from the refund if applicable).<\/li>\n<li>Ship returns to: Somoud<\/li>\n<\/ul>\n<p>\u00a0<\/p><h5>3. Refunds &amp; Exchanges<\/h5>\n<ul>\n<li>Refunds are processed within 3\u20135 business days after receiving and inspecting the item.<\/li>\n<li>Refunds are issued to the original payment method. Bank processing times may vary.<\/li>\n<li>Exchanges are subject to product availability. Contact us first to confirm stock.<\/li>\n<\/ul>\n<p>\u00a0<\/p>\n<h5>4. Damaged or Incorrect Items<\/h5>\n<p>Contact us within 7 days of delivery if you receive a damaged, defective, or incorrect item. <br \/>We\u2019ll cover return shipping and send a replacement\/refund.<\/p>\n<p>\u00a0<\/p>\n<h5>5. How to Initiate a Return<\/h5>\n<p>Email <a href=\"mailto:info@somoud.shop\">info@somoud.shop<\/a>.<\/p>\n<p>\u00a0<\/p>\n<h5>6. International Returns<\/h5>\n<p>Customers outside [Country] may be responsible for customs fees, import duties, or return <br \/>shipping costs.<\/p>\n<p>\u00a0<\/p>\n<h5>7. Late or Missing Refunds<\/h5>\n<p>If your refund is delayed, first check your bank account. If unresolved, contact us at <a href=\"mailto:info@somoud.shop\">info@somoud.shop<\/a><\/p>\n<p>\u00a0<\/p>\n<h5>8. Policy Updates<\/h5>\n<p>We reserve the right to update this policy. Changes will be posted on our website.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>A) Shipping coasts and estimated delivery time \u00a0 From Palestine to Australia: Costs: 1000 gm = 30 AUSDEstimated delivery time: 1-3 weeks From Palestine to Europe: Costs: 1000 gm = 20 ERUEstimated delivery time: 2-3 weeks **The shipping prices are included within the product price. \u00a0 B) Return&amp; Shipping Policy \u00a0 1. Return Eligibility Items &hellip; <a href=\"https:\/\/somoud.shop\/index.php\/refund_returns\/\" class=\"more-link\">Read More <span class=\"screen-reader-text\">Shipping &#038; Return Policies<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-14","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/somoud.shop\/index.php\/wp-json\/wp\/v2\/pages\/14","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/somoud.shop\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/somoud.shop\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/somoud.shop\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/somoud.shop\/index.php\/wp-json\/wp\/v2\/comments?post=14"}],"version-history":[{"count":18,"href":"https:\/\/somoud.shop\/index.php\/wp-json\/wp\/v2\/pages\/14\/revisions"}],"predecessor-version":[{"id":5357,"href":"https:\/\/somoud.shop\/index.php\/wp-json\/wp\/v2\/pages\/14\/revisions\/5357"}],"wp:attachment":[{"href":"https:\/\/somoud.shop\/index.php\/wp-json\/wp\/v2\/media?parent=14"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}